Allowlist

Last updated: May 16, 2023

The Allowlist can function in two modes: 1) to permit access to approved sites only or 2) as an exception list to unblock specific sites or keywords currently blocked. The mode is determined by the checkbox below.

1. Permit Access to Approved Sites Only

Block all websites, permitting only those you wish for your children to access. For instance, you can configure HT Parental Controls to allow access to wikipedia.org or disney.com, blocking all other sites.

  1. Navigate to Rules > Website Blocking.
  2. Add all the websites you wish to permit to the Allowlist.
  3. Select the Allow access only to the websites above checkbox.
Permit Access to Approved Sites Only

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After these steps, your users will only be able to access websites from your approved list. All other websites will be inaccessible.

Important! URLs on your Allowlist should correspond exactly to the actual website URLs. The optimal method is to visit the website you wish to permit and copy-paste its URL into the list. We advise against adding 'www' or 'https' to the list since the actual URLs may not include these prefixes.

For example, to allow Gmail, you need to add mail.google.com and accounts.google.com (required for login), but not gmail.com as it does not represent the actual URL of the site.

Allowlist can be applied to all users or just individual users. Navigate to Settings > User Settings and tactivate/deactivate Website Blocking for the user. Learn more

2. Exceptions

The second mode of the Allowlist functions as an exception list to permit access to websites that may be blocked for various reasons. This mode presents two options:

  • You can block certain website categories while unblocking specific websites within them. For instance, you could block the Games Category but allow access to girlgames.com, a site offering non-violent games for girls.
  • You can unblock websites that you believe were mistakenly blocked.
HT Parental Controls provides the reason for blocking a website. To see this, navigate to Report → Alerts, and check the Reason column. The reason could be a specific website category, a blocklist, or set time limits.
  1. Add websites or keywords you want to unblock to the Allowlist.
  2. Ensure that Allow access only to the websites above is unchecked.
Add exceptions

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Note! Make sure that the URLs on your list match the actual URLs. The most effective way to unblock websites is to find the blocked site (marked in red) in Reports > Websites > History , right-click it, and select Add to Allowlist.

More Information

Blocklist The software blocks the website(s) I want to allow How to block website categories

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