Troubleshooting
- I forgot my password
- I do not get email reports. What should I do?
- The program works great on my account, but it does not work on my child’s account
- The software does not block the website(s) I want to block.
- The software blocks the website(s) I want to allow
- HT Parental Controls is not working
- How to prevent children from circumventing HT Parental Controls?
- Some logs in the email reports are empty
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