HT Parental Controls is not working

Please open HT Parental Controls and check the following:

  1. Click General Settings and make sure that the Run the program automatically checkbox is checked.
  2. Check the Start/Stop button on the main screen. The current status has to be Active.
  3. Check Computer Activity logs to make sure that the program worked and was not bypassed.
  4. Check the User Accounts settings.

Learn how to prevent children from circumventing HT Parental Controls

If all settings are OK, update the program. Learn how to update HT Parental Controls

Please write to us if the problem persists, we will be glad to deal with the issue. You can contact us via email or the online form. We will answer you ASAP trying our best to help you.

Back to HT Parental Controls Help Center

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