HT Parental Controls is not working

Please check the following:

Make sure that HT Parental Controls does not conflict with your antivirus, Windows Parental Controls or other parental control software.
Check the program status on the dashboard and make sure that HT Parental Controls is Active.

Active Status HT Parental Controls

Go to General Settings and make sure that the Run the program automatically checkbox is checked.

Check Autorun HT Parental Controls

Check the User Accounts settings.

Check User Accounts Settings HT Parental Controls

Check the Computer Activity logs to make sure that the program worked all the time when the computer was running and was not bypassed.

Check the Computer Activity Logs HT Parental Controls

Learn how to prevent children from circumventing HT Parental Controls

If all the settings are OK, update the program. Learn how to update HT Parental Controls

Please write to us if the problem persists, we will be glad to deal with the issue. You can contact us at [email protected] or using the contact form. We will answer you ASAP trying our best to help you.

More Information

Which browsers are supported? Are there any applications that conflict with HT Parental Controls? The software does not block the website(s) I want to block I do not get email reports

Back to HT Parental Controls Help Center

Have any questions?

Please do not hesitate to contact us. We're here to help.
Contact us ›

Downloads

Store

Ask Question

Help