The software does not block the website(s) I want to block
The most common reason is that the URL in your Banned list is not equal to the real website URL.
For example, to block Gmail, you need to add to the list mail.google.com and, but not gmail.com. Since gmail.com is not a real URL of this site.
We also do not recommend adding www of https in URLs, since the real URLs can be without it.
The second reason, you can use an old version of HT Parental Controls that does not support the latest versions of browsers.
Sometimes browsers change their algorithms vastly, and old version of HT Parental Controls cannot block websites in them. In this case, update your version. Learn how to update HT Parental Controls
Please write to us if the problem persists, we will be glad to deal with the issue.
More InformationHT Parental Controls is not working How to hide HT Parental Controls Windows Security Filter User Accounts Settings
Have any questions?
Please do not hesitate to contact us. We’re here to help.