Information We Collect
When you purchase or register our products, or communicate with us by email or phone, we may collect identifiable information. We do not collect information about you unless you voluntarily provide it to us. We collect:
- Purchasing information such as your name, phone number, address, email address, payment history (date and amount).
- Registration information such as your license key, the email address connected with your purchasing, email address connected with your account, email address used for email reports, the computer name you installed our software, date of installation.
- Support information such as emails you send to our support or sales teams.
There is no other data held about our customers. Individual data is not processed, analyzed, mined, or profiled by anyone.
We Do Not Collect
- We do not hold credit card information.
- We do not have access to information recorded or stored in our software.
- We do not have access to your account and information stored on it.
- We do not hold emailed reports. They are only transferred via our email server and are not saved on it.
- We do not know your access password for our software.
HT Family Shield Online Dashboard
For HT Family Shield, we use a third-party highly protected store service, Google Firebase, that holds your settings and reports. We do not have access to your account and information stored on it. We can only delete your account from the server. Google Firebase ensures that this data will be secure. You will be the only person who has access to the data recorded or transmitted by our software.
How We Use the Information
HT Vector does not sell, share, or rent this information to others in ways different from that are described in this statement. We may use the personal and non-personal information collected to fulfill your requests for our products, programs, and services, to respond to your emails or inform you of our offers. We may also use it to understand your needs better, improve our website, software, and service.
Sharing of Information
HT Vector does not sell, share, or rent any data about you except where it is required by law or to protect and defend the rights or property of HT Vector. HT Vector may hire other companies such as Paypro Global and Google Firebase. These companies may have access to data as required to permit them to perform their obligations to us in this regard. All data is highly secured.
Last updated: March 14, 2020