HT Vector Help Center

Find answers, how-to guides, and support — all in one place. Quickly solve issues or contact us if you need help.

Free updates included
Trusted by thousands of users
One license — multiple features

Most Frequently Questions

For HT Parental Controls, HT Work Focus, and HT SysAdmin:

  • Trial version: At the login window, enter the default password: trial2013 instead of your own.
  • Registered version: Use your license key in place of the password.

Once logged in, you can set a new password by clicking Menu > Set Password in the top-right corner.

For HT Family Shield and HT Task Vector:

  1. Open:
  2. If already logged in, click your email in the top-right and choose Sign Out.
  3. On the login screen, click Forgot Password to receive an email with a reset link.
  4. Important: Important! After changing your password, you need to log in to the HT App installed on the computer using your new password.

Our software is only compatible with the Windows operating system. It does not support macOS, iOS, Android, or other platforms.

To update, simply download the latest version from https://ht-vector.com/download. Then install it over your existing version — your settings and data will remain unchanged.

For HT Parental Controls, HT Work Focus, and HT SysAdmin:
After installing the program, open it and enter your license key. Once activated, all features will become available.

For HT Family Shield and HT Task Vector:
Your account is activated automatically after purchase. Important: Make sure you purchased using the same email address connected to your account.

You’re in full control! Cancel any time from your subscription account—future charges stop immediately, and your license remains active until the end of your current billing period.

Children are often not thrilled about screen time limits — so it's important to secure the program properly. Follow these steps to protect it from being bypassed:

  1. Use a password your child doesn’t know
    In the top-right corner choose Menu → Set Password.
  2. Lock the Windows Task Manager
    Go to Rules → Enhanced Security and enable Restrict Access to Task Manager.
  3. Block third-party task managers
    Go to App Blocking, select the Task Managers category, and set it to Block.
  4. Block unsupported browsers
    Go to App Blocking, select the Unsupported Browsers category, and set it to Block.
  5. Remove admin rights from the child’s account
    Switch the account type to Standard so system-level changes require your credentials. Learn how to make this change
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