How does HT Vector charge my account?

To ensure uninterrupted service, all subscriptions to our software are renewed automatically when a subscription term ends. An email notification is sent beforehand, so you can cancel a future payment.

How can I change or cancel my subscription?

Feel free to switch between the plans or cancel your subscription anytime. Simply leave us your request or do it via your PayPro account. If you cancel, you may continue to use the service until the end of the term you paid for.

Do you offer a discount for nonprofit organizations?

Yes. Tell us more about your nonprofit and get a discount.

How do I get help?

Have any questions? We’re here to help. Just send us a message, and we’ll get back to you as soon as possible. Contact us using the Contact Form or send us an email at [email protected].

Do you have a trial version?

Yes, the trial version of our software lets you test drive the program features for 14 days, no commitment or credit card required.

What is your refund policy?

HT Vector offers a 15-day return policy on all new purchases. We will refund the latest auto-renewal within 15 days of renewal. Just request a refund here.

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