The software blocks the website(s) I want to allow

HT Parental Controls shows the reason for blocking. It can be blocked by Website Categorizes, Blocklist, and Time Limits.

To see why a website was blocked, open Rules > Alerts.

If you have filtered some website categories, some websites you want to be allowed might be blocked, or it can be overblocked by keywords (learn more) or some typos in your Blocklist. So you can eliminate the cause or simply add the site to the Allowlist.

  1. Go to Rules > Website Blocking.
  2. Add the website you want to unblock to the Allowlist.

Please write to us if the problem persists and send screenshots with your settings. We will be glad to deal with the issue. You can contact us using this contact form or email us at support@ht-vector.com. We will answer you ASAP, trying our best to help you.



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